Data Protection Practices

3.   Transfer of personal data

When you provide personal data to UCB (for example for competitions, online discussions or UCB’s customized services), we are obliged by law to process your personal data in a special way. We are obliged to collect the data in accordance with the provisions of the law, that is, we must tell you how your data is used (some web pages’ messages contain information about why the data is requested) and notify whether we intend to disclose the data to third parties.

All the information you provide to UCB is usually only used internally within the company. The information is never disclosed to external bodies without first asking for your approval, unless the legislation requires that the information be disclosed.

We store your personal data in our system as long as you use the services you desire and delete them if the purpose has been fulfilled or if you no longer wish to be registered as a user of tailored services. When we store the data of such persons who have not yet registered but have used other services that UCB provides (for example competitions), this data is only stored as long as it is needed for the service to function smoothly. We ensure that all personal data is stored securely and in accordance with the legislation that applies to data security. If it is stated on UCB’s website that, due to the administration of the service, UCB can contact you using the information you have provided, this means that UCB can contact you in matters related to the service you requested. This happens, for example, when we remind you of your password or notify you of an interruption in a certain service due to maintenance.

We will not contact you for sales promotion purposes, for example by notifying you of improvements to a particular service or of new services, unless you specifically consent to this type of contact by providing information about yourself on the website or by later agreeing to receive sales promotion information .

UCB collects information that enables the identification of individual visitors to the website only if the information is provided voluntarily. In the window for registration, it is clearly marked which information is mandatory during registration and which is optional. You can also choose whether you want to receive information by e-mail. We also collect voluntary data based on responses to questionnaires, surveys and similar sources. When UCB receives information that makes it possible to identify an individual, it may happen that we use the information for purposes that are justified from a business perspective, in the same way that companies that do not conduct business over the Internet also do. With the help of this information, we can, for example, contact you by post or e-mail or provide you with information that you may find interesting. The data can also be used for compiling information and for analysis, so that we can respond to our customers’ needs. When you use the discussion function on our website or visit the discussion forum, you submit your message and your username, which becomes visible to all registered users. Do not post information to our discussion forums, or to other open discussion forums, that you wish to keep to yourself. We may also ask you to provide us with additional information in the form of, for example, your e-mail address, if you want to access more services or more information, if you want to make a complaint or if you want to alert us to a problem.